ASIA-PACIFIC need the ability to even produce our own AI product . That is quite a change : it requires a special company culture ,” he adds . “ Culture is very important because without the right culture you cannot hire the right technology talent .”
Sunshine Insurance Group has come leaps and bounds since it was first founded over a decade ago . Now , Xu believes the firm is upending the insurance sector by becoming an early adopter of AI .
“ In the future , our goal is to become the best adapter of AI technology ,” he says . “ It is truly helping us to improve our customer experience and become a market leader . We ’ re not just thinking about how we can have better profits – what my team brings to the company is ‘ value innovation ’. We ’ re not thinking about what our peers are doing in the Chinese insurance industry . We ’ re thinking about where society is moving to , how our consumers are changing and how we can serve our customers with best value and quality of service , and basing our strategy on that .”
181 www . gigabitmagazine . com