SOLUGROWTH
SOLUGROWTH HAS COMPLETELY OVERHAULED ITS DIGITAL CAPABILITIES TO BECOME A LEADING BUSINESS PROCESSING OUTSOURCING COMPANY WITHIN SOUTH AFRICA . DIRECTOR OF TECHNOLOGY , VIKASH RAMHARUK , TELLS US MORE
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Renowned as the first black-owned , business process outsourcing ( BPO ) company in South Africa , SoluGrowth has gained significant traction in supporting growing African multinationals in industries such as mining , automotive and the public sector , with the emergence of technologies helping the industry surpass $ 20bn in 2017 .
Previously part of multinational professional services network Deloitte for close to 30 years , the business has completely overhauled its systems and processes and reinvented its digital infrastructure , embedding new policies and procedures which will cater to its growing client base . Vikash Ramharuk , Director of Technology , explains that whilst taking care of SoluGrowth ’ s back office capabilities and services which it offers to clients , it has been essential for the business to improve its efficiency , productivity and its overall margins .
“ In my role , I wear two hats : one is in terms of how we ’ re growing projects as
SEPTEMBER 2018