SOLUGROWTH
virtual employee , let this employee help you .’ So , in terms of changing the mindset of the employees , and changing the mindset of the workforce was very important to us .
“ It moved from ‘ this is what ’ s going to be automated ,’ to , ‘ here ’ s a new virtual employee , how can he help you ?’,” he says .
“ We have moved employees up the value chain , where they can take on tasks which are more strategic , creative , and more emotionally intelligent . We changed the way we introduced the technology to them , and now they ’ re more excited and want to learn what other technology can they
216 use and have become more passionate , analytical and exploratory .
“ By successfully sending a positive message out to the market , where workers collaborate with technology , the business has improved its overall productivity and efficiency .”
“ Previously part of multinational professional services network Deloitte for close to 30 years , SoluGrowth has overhauled its systems and processes and reinvented its digital infrastructure ”
— Vikash Ramharuk , Director of Technology
SEPTEMBER 2018