Technology Magazine September 2018 | Page 218

SOLUGROWTH
are twofold : one is driving automation efficiency and improving productivity , and our core business processes of the BPO company and our core organisation and secondly , we are using digital technology and solutions to look at new opportunities .
“ We did an exercise for a huge mining company in South Africa , where we ’ re using RPA for their group travel . We found that some of the travel is booked too late or booked out of the policies and rules which are in place .
“ We use the information and analytics that we derive from them to help the