ADOPTING INTELLIGENT SOLUTIONS
AFRICA them to give us their payroll , it comes with a whole list of security requirements and recommendations that drive a portion of our cybersecurity strategy , to align with Industry 4.0 .
“ With so many interconnected devices and interconnected solutions and a digital workforce , people are also not always having to be in the office and also want to connect elsewhere . It ’ s something that we take seriously and have started to implement our move towards to an increasingly digital workforce .”
ADOPTING INTELLIGENT SOLUTIONS
Driven by machine learning , analytics , mobile and cloud technologies , Ramharuk believes that both robotic and cognitive solutions will further transform the market .
“ This is a big play for us , so we are investing now in cognitive machine learning to be ahead of the curve in five years ’ time ,” he says .
FACT
• The first black-owned , business process outsourcing ( BPO ) company in South Africa
• The global business processing outsourcing industry surpassed US $ 20bn in 2017 .
• Previously part of multinational professional services network Deloitte for close to 30 years , SoluGrowth has overhauled its systems and processes and reinvented its digital infrastructure
• SoluGrowth has invested in Robot Process Automation ( RPA ) to improve operational efficiency for repetitive processes , increase client satisfaction and reduce costs
• SoluGrowth has partnered with Dimension Data in South Africa , as many clients remain hesitant for their data to leave the country
• SoluGrowth has introduced factor authentication for any client or individual that wants to connect to its secure network , integrating three different firewall technologies and layers within its cloud environment
221 www . gigabitmagazine . com