SOLUGROWTH
“ We ’ re the first BPO company in South Africa that ’ s 64 % blackowned . It ’ s something that we ’ re extremely proud of and is something that we take to the South African continent ”
— Vikash Ramharuk , Director of Technology
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“ A lot of countries are now looking into the African market as a great BPO destination . Given our location , our communication skills and with the third-highest skilled chartered accountants in the market , companies are looking to do a lot of business here and are looking to us to deliver solutions .”
In alignment with SoluGrowth ’ s 2020 vision , the business sees itself as an increasing hotbed for shared services , with new technologies , predictive analytics and data reporting leading the way .
“ We ’ re also looking at how a VPN solution can run across a shared services platform , to deliver more technology , efficient workflows and efficient processes ,” he adds .
“ Other technologies are also starting to emerge , such as optical character recognition .
SEPTEMBER 2018