AFRICA
We can help companies with the onboarding of customers . In South Africa , people are now using an app to undertake facial recognition , eradicating traditional paper-led processes , for example .
“ We ’ re looking at these sorts of trends , where people are investing a lot more in digitising a lot of back-office capabilities , using automation , analytics , and VPN technology solutions . We want to package all of these technologies together to create products that we can go to market with .”
Gaining a positive , home-grown reputation , Solu- Growth has built the trust and respect of its target audience and enabled the business to drive engagement with its clients across South Africa and worldwide .
“ We ’ re the first BPO company in South Africa that ’ s 64 % black-owned . It ’ s something that we ’ re extremely proud of and is something that we take to the South African continent ,” Ramharuk says with pride .
“ Whilst we ’ re not competing with the likes of Accenture and the Tech Mahindra ’ s of this world , when we ’ re sitting in front of a Chief Financial Officer , he is pleasantly surprised to be working with a South African company that can give him world-class capabilities ,” he concludes .
“ There is a lot that we take out of that , and a lot that we can take home and say , ‘ You know what ? We ’ ve done something valuable . We ’ ve created so many jobs for South African people and will remain a leading , respected South African organisation .”
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