ARKADIN
80 transformation but , as impressive as it is , it ’ s very difficult to manage all of those vendors . What ’ s unique about NTT is we have a lot of those companies in-house , so we can do a lot of the proposals and consultation services without having to balance too many contracts or service-level agreements ( SLAs ).”
When it comes to technology , one size doesn ’ t fit all . Describing itself as ‘ technology-agnostic ’, Arkadin has not only created its own solutions , but also works closely with some of the industry ’ s leading technology giants to deliver a solution that is bespoke and tailored to the company in mind . Working alongside Cisco , Microsoft , and more , Arkadin ’ s partners make for impressive reading . As a result , Doubek highlights that investing in partnerships is a critical part of its strategic plan .
“ Being a cloud communications provider , there ’ s a delicate balance between finding services that are best in the market and provided or building services internally ,” notes Doubek . “ We ’ re creating products to fill gaps or creating partnerships to fill gaps .
SEPTEMBER 2018