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“ One of our key objectives is to accelerate our unified communications business , grow our professional services , and work more closely with fellow NTT group companies ,” Doubek continues . “ We ’ re hiring talent , making partnerships , and getting more and more skilled professionals on board to add additional services from a consulting and delivery perspective . We ’ re also expanding our professional services because no matter what our partners launch or offer in the marketplace , there ’ s always a need for these services . We offer the crucial consultation services that ensure our clients don ’ t make the same mistakes as their rivals . Technologies change , things are always in flux , but you ’ ll always need people to deploy these projects .” Technology waits for no-one , and for
Doubek , implementing collaboration services is only the beginning for the sector . As more companies shift to the cloud , these solutions can achieve more than just a reduction in IT infrastructure . If unified communications are integrated with cloud technology for example , businesses can generate reports on internal or external interactions , what files have been shared , and what topics are being discussed . This provides the perfect foundation for adding new technologies .
“ It creates the perfect flowerbed for you to add new modules such as artificial intelligence ( AI ). This can tell you more about your business and help leaders make better solutions ,” comments Doubek . “ Therefore , Arkadin tries to look at what we do as more than a service ; we ’ re laying the groundwork to make your enterprise more intelligent and this really requires consultants and experts to do that properly .” Over the coming years , predic-
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