T-SYSTEMS
Boosting
Efficiency Across Global Operations
break down the silos from the organisation by uniting the experts - despite hierarchy levels and roles - forming a unit structure , an environment to let them share their ideas about further IT improvements and cost reductions .”
The Method Behind Positive Results for T-Systems Like many others in the last year , alongside the continuous year on year challenges , T-Systems has faced financial challenges and pressures from the COVID-19 crisis . To drive its own yearly efficiency , T-Systems developed this ‘ agile , end-to-end ( E2E ) efficiency ’ approach , which can be broken
“ Agile E2E “ efficiency doesn ’ t start with training , its starts with the ” right mindset ”
PATRICK BEYER VICE PRESIDENT OF GLOBAL BUSINESS OPERATIONS , T-SYSTEMS INTERNATIONAL GMBH down into three topics : agile methodology , agile E2E streams , and new T-Mindset .
Starting with agile methodology , Beyer explains , “ we looked at the benefits from SAFe ( Scaled Agile Framework ) and from Scrum to implement for efficiency . We wanted to bring our international colleagues together , collaborating across all units , by applying the agile methodology . We wanted to break down the silos by uniting the experts , despite hierarchy level roles and form the organisational unit . And we wanted to set up a real endto-end cloud collaboration from service management via delivery to offshore .”
326 September 2021