T-SYSTEMS
“ So we took all those learnings from SAFe and from Scrum and brought it into one common programme where we invited several experts from all different departments like Finance , Operations , Procurement , Sales , Resource Management into several design thinking workshops , asking ‘ How can we improve on an overarching level ?’ From the meetings , we had so many great ideas and user stories that the next step was to determine how we can now structure those ideas into a common programme ?” says Beyer .
“ It became clear very early on that we need to have dedicated people working on those programmes , if it ’ s only taking 10 % of your working time , it will not succeed , which is why we said we wanted to have experts with at least 50 % capacity to really drive these projects forward . This really brought us into a new framework on how we want to take our efficiency programmes further . One very important thing for me was always giving the responsibility to the respective scrum teams , and they set up their own individual efficient ambitions and targets . The mix between enabling high flexibility by using new agile methods like Scrum and self-organised teams was THE key success factor for us .”
Based on this , T-Systems created five different agile E2E streams : 1 . Transparency and monitoring 2 . Third-party agreement optimisation 3 . External workforce optimisation 4 . Account optimisation 5 . Cross function improvement
“ Working together as a team , we went through the best practices of our organisation , based on the cross-functional experts in the programme , we ask frequently are doing , what we can stop doing , what we can substitute and what we really need to
EXECUTIVE BIO
PATRICK BEYER
INDUSTRY : TECHNOLOGY LOCATION : GERMANY
With more than 14 years of experience in the international IT business and transformation management ( in several expert , head and executive positions ), Patrick has a proven track record in leveraging 3-digit million euro in IT cost savings annually . In conjunction with the long-term strategy , he developed T-Systems ' private cloud business became the company ' s most profitable unit .
In his current role as Vice President Global Business Operations at T-Systems International GmbH , he has the planning and steering responsibility for a revenue volume of € 1.7bn and 7,000 employees . With his international team , Patrick manages the P & L and important business transformation programs at T-Systems Private Cloud business and drives cost savings through IT process automation , nearshore migrations , supplier management and complex end-2-end IT service chain optimisations .
In 2020 , Patrick and his team were able to generate more than 10 % cost reduction in T-Systems ’ Private Cloud business . In parallel , he transformed the portfolio unit into a real flexible organisation based on agile working and a global skill management .