“ WE ARE ON A JOURNEY FROM REACTIVE TO PROACTIVE , AND FROM PREVENTIVE TO AUTONOMOUS ”
Converged customers ( who have both Ziggo and Vodafone products )
Households ( Q2 2022 )
1.5 million
SIM ' s ( Q2 2022 )
2.5 million
LEO-GEERT VAN DEN BERG DIRECTOR FIXED NETWORK , VodafoneZiggo
everything to run perfectly . The passengers never visit the engine room and don ’ t even notice there is one until their services are not working . So from a fixed-technology department point of view , the more invisible we are , the better our services are working and the happier our customers are . That ' s what keeps us motivated and keeps us going .”
“ What we do really matters ” And for millions of customers around the country , it ’ s hard to understate the importance of connectivity . During the height of the COVID crisis , people were working and studying from home and using a lot more internet , which meant a dependence on internet connectivity .
“ COVID was an important test for the networks . The majority of people were suddenly not in the office , but working or studying from home . When Monday morning came around at 10 o ' clock , we would see a massive peak in the network traffic when usually , that is a very quiet time of the day . I am proud that we were able to provide consistently good performance with zero congestion , even in those peak moments .”
44 September 2022