Technology Magazine September 2024 | Page 203

Moreover , we can use it to understand how the adoption of a new business process or technology is going .
“ When I talk about ‘ control and understanding ’, it ’ s a case of understanding how our world works and improving the decisions we make from a data point-of-view .”
Though the strategy remains in its infancy , Graham is clearly enthused by its trajectory : “ We ’ re probably in the foothills because we ’ re only a year into this , but we can see Mount Everest in the backdrop and we ’ re moving towards it . I can see things have definitely progressed dramatically from where I started . There ’ s a lot of excitement and a lot of activity .”

90 + Rentokil Initial operates in more than 90 countries

Becoming a more efficient operation Concerted efforts are ongoing within Rentokil Initial to create a more coordinated organisation for reporting , analytics and insight .
The first step , according to Graham , is obtaining better visibility of the demand that exists from a data and insight perspective , as well as striving for commonality in the processes being carried out across Europe and beyond .
“ The better understanding we have ,” Graham continues , “ the more coordinated and efficient we can be . We have resources at a group level , regional level , and country level , and it ’ s a question of ‘ what ’ s the best way of dealing with our business challenges ?’.”