transformative it can be to have that overview of financial reporting in a condensed period . It allows them to figure out which business units , regions and products are performing as they target further growth . They ’ re exploiting big data and cloud technology , and internally they ’ re moving to push as much of their infrastructure to the cloud . There ’ s a cultural shift in the way they are proudly data-centric managing IT .” It ’ s an assessment echoed by Prashaant Huria , AstaZeneca ’ s VP of Enabling Units : “ Talend has a great vision of integration in the cloud . We have selected Talend for AWS connectivity , flexibility and licensing model .”
What trends is Dynes seeing in the industry , and how is Talend helping its customers embrace them ? “ AI can help unleash the value of unstructured data ,” he asserts . “ We ’ re applying machine learning and natural language processing to existing data . For example , a lot of call centre information is people on the phone recording what the customer says , providing feedback on errors or faults . It ’ s all typed up and unstructured so trying to take that and filter it back to give a customer satisfaction score is quite challenging , if not impossible . Yet , with natural language processing capabilities we ’ ve added to the product , we ’ re able to go back to those customers who have those types of fields in their data and offer the opportunity to extract meaningful information .”
Dynes notes how Talend is working with large online retailers and using machine learning to tackle the phenomenon of shopping
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