CLOUD COMPUTING
A limitless workforce But what is the limit for Agentforce? How high can it fly? Paul believes that it moves far beyond automation.
He paints a picture of businesses stepping into“ a world of a limitless workforce”, one that can mirror the knowledge and skills of a company’ s best performers and scale it across AI agents that work round the clock.
“ When you find one of these fantastic people, you tend to gravitate towards them,” Paul says of traditional workplace dynamics.
Agentforce is changing this equation entirely, allowing businesses to extend the expertise of those talented individuals across countless AI bots.
The real-world applications are already proving transformative: the Agentforce World Tour event is geared around showing people that.
Speaking on panels are execs from companies like Heathrow and Capita, all of whom regale audiences with the applications they have found for Agentforce, as well as the ones they’ re still exploring.
“ If you are employing people and you have a workforce, you can benefit from it,” Paul says, referring to the versatility of the software.
“ We are stepping into a world of a limitless workforce
PAUL O’ SULLIVAN SVP OF SOLUTIONS ENGINEERING, SALESFORCE technologymagazine. com 59