DIGITAL TRANSFORMATION
“ Mobile is the future , we intend to take advantage of that ”
— Pat Harper Chief Technology Officer ( CTO ), PGi
88 solutions on the horizon , Harper earmarks advanced messaging , 5G and AI as cause for particular excitement at PGi . In a similar vein to the IM centralisation of iMessage for iOS users , advanced messaging promises to offer this unification of messaging across a far broader spectrum , irrespective of carrier . “ We have a lot of carrier partners , and we do a lot of business with organisations that develop into the carrier community and embed themselves into this IMS ecosystem . We intend to take advantage of advanced messages within our product so that you can not only message people that are on the same platform , but you can message a mobile device that has absolutely no relation to a PGi software platform or account ,” says Harper . This concept of streamlining messaging services into a ubiquitous chat platform draws on the increased demand from consumers for immediacy and simplicity .
This demand is also set to be catered to by 5G and AI , which promise to not only revolutionise the capabilities of mobile technologies but also stand to accelerate the everyday workings of a range of applications . AI , Harper says ,
FEBRUARY 2019