DIGITAL TRANSFORMATION
Moreover , change can be disruptive and challenging , so providing robust support mechanisms is vital . “ Overlooking the need for appropriate support mechanisms can lead to burnout , low morale , and resistance ,” Catherine cautions . Organisations should equip employees with resources like training , coaching , counselling and clear communication channels to build resilience and navigate changes effectively .
Equally important is establishing mechanisms for continuous feedback and improvement . “ Change is rarely a linear process , and unforeseen challenges or roadblocks may arise ,” she notes . “ By creating channels for employees to provide feedback , share concerns , and suggest improvements , organisations can identify and address issues promptly .” Ultimately , as Martyn concludes , success hinges on clearly articulating the vision and empowering the workforce . “ If leaders are able to articulate the vision of where the business is going , employees can be brought along on that journey to help make decisions , help them communicate the barriers , and become more of a team addressing that challenge of resistance together .”
78 July 2024