AFRICA
“ This commitment to being innovative also means that customers receive an unparalleled level of service which they wouldn ’ t get in a bank that is three or four times bigger than us ”
Lijocha Nalitolela , Head of Information Technology cheaper devices and data packages .
Around 19mn people in the country accessed the internet through their mobile phones , up from 18mn in 2016 , according to the Tanzania Communications Regulatory Authority ( TCRA ), and the nation ’ s internet penetration rose to 45 % in 2017 , from 40 % a year before .
Exim Bank has transformed its portfolio by making substantial investments in mobile and internet banking and , in doing so , it is attracting those who tend not to use banking services and
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