Partnership with DCS: Keeping operations “modernised”
AI and machine learning technologies boom, non-human identities are emerging more frequently. Whilst these can be integral to workloads, there is a need to ensure processes are secure.
Identity security is more critical than ever in today’s business landscape – particularly as digital environments become more complex, as MD for SailPoint Australia and New Zealand, Nam Lam, explains.
SailPoint has undergone numerous partnerships with organisations to manage identities, including the Department of Customer Service (DCS) of the New South Wales government. Its software is used to automate the process of onboarding, offboarding and managing user identities throughout their lifecycle, provide secure access to applications and conduct regular access reviews.
SailPoint ensures users can access the digital resources they need to do their jobs as productively as possible in the most secure way.
Now, DCS can meet required cybersecurity controls for identity, migrating to a SaaS solution instead of on-premise software.
“We had to consider how to overcome all the complexity and moving parts to ensure DCS users are productive in the most secure way,” Nam says.
SailPoint helped DCS create a central platform by cleaning up access, with users only having job-relevant access. Moving forward, DCS wants to harness SailPoint’s Identity Security Cloud and take advantage of its AI capabilities.
SailPoint provides identity management and governance, securing identities across digital ecosystems regardless of complexity level. Its ‘behind-the-scenes’ role ensures security.
“Our role is to ensure that DCS is moving into the future to keep themselves modernised,” Nam comments. “In this world of needing to do more with less, this is going to help DCS move into the future within the ever-changing technology landscape that we’re already seeing.”
“SailPoint provides governance, management, security, and automation enabling digital access for users internally and externally from a central control point,” Nam says.
WRITTEN BY: Amber Jackson