DEPARTMENT OF CUSTOMER SERVICE, NSW GOVERNMENT
• Okta: Okta has played a vital role in securing access to DCS’s systems through its identity and access management (IAM) solutions. Okta’s Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities have provided DCS with secure, streamlined access management. By reducing the reliance on passwords and implementing MFA, Okta has significantly lowered the risk of unauthorised access due to compromised credentials. Additionally, Okta’s adaptive authentication has enabled DCS to assess risks in real-time, adjusting authentication requirements based on the context of access attempts
and ensure compliance with internal policies and regulatory requirements. This has been particularly important in managing the complex and dynamic access needs of a large government department
• Pentera: Continuous validation of security posture is crucial in ensuring that defenses remain effective against evolving threats. Pentera’s automated security validation platform has allowed DCS to emulate real-world attack scenarios and test the effectiveness of its security measures continuously. By identifying vulnerabilities and weaknesses in its defenses before attackers can exploit them, DCS can proactively address security gaps and enhance its overall resilience
• Palo Alto Networks: Palo Alto Networks has been a key partner in fortifying DCS’ network and endpoint security. Through its next-generation firewall (NGFW)
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