DIGITALLY ENABLED
CLICK TO WATCH : ‘ AFFINITY PLUS MYPLUS REWARDS ’ 111 tion system , Encompass , was the first major launch in this slate of changes , and catered towards increased member demands for these services . By the end of 2018 , the implementation of a new core processing system included 65 vendor integrations and 85 custom programs .
DIGITALLY ENABLED
One area of focus was of particular importance to Affinity Plus : the implementation of a much-needed innovative , mobile-first , member-orientated digital banking platform . With
mobile apps forecasted to generate approximately US $ 189bn in revenues by 2020 via app stores and in-app advertising , it was imperative for Affinity Plus to take advantage of this growing opportunity . The credit union set a Board goal to launch the new mobile and online banking platforms in late 2017 , but this task was not without its challenges . Through extensive testing and fixes over months , Larson explains that Affinity Plus did not feel the system was in the best place to support members .
“ We were having latency issues
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