Like a Swiss timepiece, the partnership between Connect44 and Sunrise operates with precision, reliability and Swiss engineering principles.

The two companies have expanded their collaboration through enhanced Fixed Network Operations Centre( NOC) services, applying the same meticulous attention to detail that characterises Swiss manufacturing to telecommunications infrastructure.

Francis Schmeer, Group CEO at Connect44, manages operations across 12 European markets and Malaysia from the company’ s Swiss headquarters.“ As Connect44 and Sunrise are both Swiss companies, we share certain important cultural values: quality, precision, innovation, timeliness and reliability,” Francis states.

The partnership, which began in 2014, now encompasses 24 / 7 network monitoring, automated fault detection and multilingual technical support delivered with the exacting standards expected in Swiss business culture.

Connect44 Fixed NOC services enhance Sunrise network stability

Connect44 operates its Fixed NOC through a Delivery Operations Centre that continuously monitors Sunrise’ s network infrastructure.

The multilingual team addresses incidents before they affect customer experience, using AI, automation and analytics tools for fault detection and ticket resolution.

“ At Connect44, our Fixed NOC plays a central role in supporting Sunrise’ s network stability and customer satisfaction,” Francis explains.

“ We’ ve built a highly specialised, multilingual NOC team operating 24 / 7 from our Delivery Operations Centre. This setup allows us to monitor, manage and troubleshoot network events in real time – proactively addressing issues before they impact customers.”

Connect44’ s teams work directly with Sunrise’ s engineering staff to resolve