JELLYFISH

Empowering global engineering teams When it comes to M & A activity , integrating and aligning the joining businesses into a single uniform operation is a significant challenge for many .

“ In my experience , organisations tend to underestimate the chaos that ' s often created by change , as well as the resistance they ’ re likely to meet . Trying to align everyone on everything doesn ’ t make sense .”

Ever the engineer , Pipat continues : “ Like in mechanics , resistance generates heat , and heat is basically entropy . But if you apply the right amount of oil at the right place , you reduce friction and increase efficiency .”

The biggest challenge is to maintain engineering velocity and business relevance as the organisation grows .

“ We approached this by ensuring our teams have both focus and accountability . Led by former technology founders , we adjusted the Spotify squad model , adding a duo of Tech and Product Leads to each squad . As a pair , they work hand-in-hand with the rest of the business and are accountable for the delivery and for the quality of the technology they build and deploy .”

“ The other pillar we focus on is enabling our engineering teams to deliver enterprise-level software better and faster . One great example is our implementation of Gitlab CI across all squads , which enables our teams to put the core concepts of Continuous Delivery in action .”

Pipat explains that one of the toughest challenges has always been related to people . “ Transitioning from being an engineer in a technology startup to being a part of a group of over 2,200 operating in 20 markets is difficult . The squad set up helped us preserve the passion for technology and agility within our teams , and like everything we do across Jellyfish , we do all we can to give our talent a platform to perform .”

BENJAMIN PIPAT CHIEF SOLUTIONS OFFICER OF TECHNOLOGY SOLUTIONS , JELLYFISH

218 September 2022