JELLYFISH
Driving customer success
Similar to large tech companies , Jellyfish has built its own team of Customer Success Managers ( CSMs ) who are in charge of ensuring the activation , adoption and impact of their J + suite of technologies .
“ Whether it ’ s for internal use or client-facing , our CSM teams are critical to the success of our technology offering . This global team of consultants are in charge of onboarding , training , implementation activation and support across both our proprietary and partner tech ,” says Pipat .
220 September 2022