ANDY GRAHAM
TITLE : HEAD OF DATA AND CDO FOR EUROPE
COMPANY : RENTOKIL INITIAL INDUSTRY : DATA LOCATION : UNITED KINGDOM
Rentokil constantly monitors the quality of its data based on a number of key business KPIs , allowing the business to spot anomalies as soon as they arise and take action .
“ It ’ s like a continuous improvement process , and playing a part in that is business process , technology and education ,” says the CDO . “ We are able to monitor the health of our data using a wide variety of KPIs and have even got countries competing with each other using league tables .
“ We have a ‘ whole hearts and minds ’ campaign going on where we are instilling the virtues of why data quality is important to every person . It ’ s about getting people to understand it , believe in it , and not think of it as a technologist ’ s problem .”
EXECUTIVE BIO
Andy Graham is Head of Data for
Rentokil Initials European Region and an experienced thought leader in the world of data , having published a number of books including a best seller in this field . Before joining Rentokil Initial , Andy ran data architecture for HSBC ’ s Commercial Bank and drove the GDPR implementation for the whole group . Prior to this he worked in Senior leadership roles for IMS Health ( now called IQVIA ), Sybase , Hummingbird and even spent a decade running his own data consultancy firm . Andy started his career at Business Objects where he was one of its founding UK members .
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